These Terms and Conditions govern your use of the ai99 platform. Please read them carefully before registering or placing any wagers. By creating an account on ai99, you confirm that you have read, understood, and agreed to everything set out below.
You must be 18 or older, one account per person, and all bonuses carry stated wagering requirements. Withdrawals go to the same payment method used for deposits.
Create AccountThe most important areas covered in the ai99 Terms and Conditions, summarised for quick reference.
You must be at least 18 years old to register on ai99. One account per person, per household, and per device. ai99 reserves the right to request identity verification at any time. Accounts found to belong to underage players will be closed immediately and any balance forfeited.
All bonuses on ai99 carry clearly stated wagering requirements before they can be withdrawn. Bonus funds and real money funds are tracked separately. Attempting to abuse bonus offers — including multi-accounting or coordinated wagering — will result in bonus cancellation and possible account suspension.
Deposits via bKash, Nagad, and Rocket are credited instantly. Withdrawals are processed to the same payment method used for the most recent deposit. Minimum withdrawal is ৳200. ai99 may request verification documents before processing large withdrawals in line with anti-money laundering obligations.
You are responsible for keeping your ai99 login credentials secure. Do not share your password with anyone. ai99 will never ask for your password via chat or email. If you suspect unauthorised access to your account, contact support immediately and use the account lock feature available in your settings.
ai99 provides deposit limits, loss limits, session reminders, and self-exclusion tools to all registered players. Using these tools is your right and ai99 will always honour requests to restrict or close an account for responsible gaming reasons. See the full Responsible Gaming policy for details.
Fraudulent activity, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on ai99. Accounts found engaging in prohibited conduct will be suspended, balances reviewed, and relevant information may be shared with regulatory authorities.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and ai99 ("ai99", "we", "us", "our") governing your access to and use of the ai99 online gaming platform available at ai99.one. By registering an account, making a deposit, or placing any wager on ai99, you confirm that you have read these Terms in full and agree to be bound by them.
If you do not agree with any part of these Terms, you must not register an account or use the ai99 platform. ai99 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date of the most recent revision is shown at the top of this page.
Important: These Terms apply to all players registered on ai99, including players accessing the platform via the ai99 mobile app or any mobile browser.
To register and use ai99, you must meet all of the following eligibility requirements:
ai99 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the original payment method after verification.
Each player is permitted to hold one account on ai99. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. ai99 uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be suspended pending review.
When registering, you must provide accurate and complete information. This includes your full name, date of birth, and a valid contact method. Providing false information during registration is a breach of these Terms and may result in immediate account closure and forfeiture of any balance.
You are responsible for maintaining the confidentiality of your login credentials. ai99 will treat any activity carried out using your login details as authorised by you unless you have notified us of a security breach. If you believe your account has been accessed without your permission, contact ai99 support immediately via live chat.
Security tip: Enable OTP verification in your ai99 account settings for an additional layer of protection on every login.
ai99 accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your ai99 wallet instantly upon confirmation from the payment provider. The minimum deposit amount is ৳200. There is no maximum deposit limit, though ai99 may apply enhanced verification for large deposits in line with anti-money laundering obligations.
Deposits must be made from a payment account that belongs to you. Using a payment account registered to another person is prohibited and may result in account suspension. ai99 does not accept deposits made using credit facilities, borrowed funds, or funds obtained through illegal means.
If a deposit does not appear in your ai99 wallet within 10 minutes of completing the payment, contact support via live chat with your transaction reference number. Do not attempt to make a second deposit before the first has been resolved.
Withdrawal requests on ai99 are processed to the same payment method used for the most recent deposit. This policy exists to comply with anti-money laundering regulations and to protect players from unauthorised withdrawals. The minimum withdrawal amount is ৳200.
Standard withdrawal processing times on ai99 are as follows:
Before your first withdrawal, ai99 may request identity verification documents including a copy of your national ID card and a screenshot of your bKash, Nagad, or Rocket account showing your registered mobile number. This is a one-time process and is required to protect your account from unauthorised withdrawals.
Withdrawals of bonus winnings are subject to the wagering requirements attached to the relevant bonus. Real money balances that have never been subject to a bonus offer can be withdrawn at any time without restriction, subject to the minimum withdrawal amount and verification requirements above.
Note: ai99 does not charge any fees on withdrawals. Any fees charged by your payment provider are outside ai99's control and are the responsibility of the player.
ai99 offers a range of bonuses and promotions to registered players, including welcome bonuses, reload bonuses, weekly cashback through the Exclusive programme, and tournament prize pools. All bonuses are subject to the specific terms stated at the time of the offer, in addition to the general bonus rules set out here.
General bonus rules that apply to all ai99 promotions unless otherwise stated:
The ai99 Exclusive cashback programme operates under separate terms. Weekly cashback is credited every Monday and carries no wagering requirement — it can be withdrawn directly to your bKash, Nagad, or Rocket account. Cashback rates range from 5% to 15% depending on your Exclusive tier level.
Any attempt to abuse bonus offers — including but not limited to opening multiple accounts to claim the same offer, coordinating wagers with other players to reduce risk, or using automated software to meet wagering requirements — will result in the cancellation of all bonuses, suspension of the account, and possible forfeiture of the entire account balance.
All games available on ai99 use certified random number generator (RNG) systems. Game outcomes are entirely random and are not influenced by deposit size, account history, bet size, or any other factor. The RNG systems used across the ai99 game library are independently tested to ensure fairness.
In the event of a technical fault during a game session — including disconnection, server error, or game malfunction — ai99 will attempt to restore the game to its last confirmed state. If this is not possible, the wager for the affected round will be returned to your wallet. ai99's decision on the outcome of any disputed game round is final.
The following conduct is strictly prohibited on ai99. Engaging in any of the activities listed below will result in immediate account suspension, forfeiture of any balance, and may result in legal action:
ai99 uses automated monitoring systems to detect prohibited conduct. If your account is flagged, it may be suspended while an investigation is carried out. ai99 will notify you of the outcome of any investigation via your registered contact details.
ai99 is committed to providing a safe and responsible gaming environment. We believe that gaming should be an enjoyable activity, and we take seriously our responsibility to help players who may be experiencing difficulties related to their gaming behaviour.
The following responsible gaming tools are available to all registered ai99 players at no cost and with immediate effect:
To access any of these tools, go to the Responsible Gaming section in your ai99 account settings, or contact support via live chat. For more information, see the full Responsible Gaming policy.
ai99 collects and processes personal data in accordance with its Privacy Policy. By registering on ai99, you consent to the collection and use of your personal data as described in that policy. Your data is used to operate your account, process payments, verify your identity, and comply with legal obligations.
ai99 does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law. For full details on how ai99 handles your data, see the Privacy Policy.
ai99 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. ai99 is not liable for any losses arising from platform downtime, technical faults, or circumstances outside our reasonable control.
ai99's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim. ai99 is not liable for any indirect, consequential, or special losses under any circumstances.
Gaming involves risk. You acknowledge that you may lose money when playing on ai99 and that ai99 is not responsible for any financial losses you incur as a result of your gaming activity.
ai99 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. For significant changes, ai99 will notify registered players via their registered contact details or via a notice displayed on the platform.
Continued use of the ai99 platform after any update to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the ai99 support team:
ai99 aims to resolve all complaints within 48 hours. If you are not satisfied with the outcome of a complaint, you may escalate the matter through the relevant regulatory channel applicable in your jurisdiction.
Our commitment: ai99 treats every complaint seriously. We review all disputes fairly and aim to reach a resolution that is consistent with these Terms and in the best interest of the player where possible.
Now that you've read the ai99 Terms and Conditions, you're ready to get started. Register your free account in under two minutes and claim your welcome bonus today.